Terms & Conditions

These Terms and Conditions constitute a legally binding agreement made between you ("Customer") and BlissBlinds ("Company," "we," "us," or "our"), concerning your access to and use of our window treatment services.

Acceptance of Terms

By booking our services, requesting a consultation, or allowing our representatives to enter your property, you acknowledge that you have read, understood, and agree to be bound by these Terms and Conditions.

Modification of Terms

We reserve the right to modify these terms at any time. We will notify you of any changes by updating the "Last Updated" date of these Terms and Conditions. Continued use of our services after any such changes shall constitute your consent to such changes.

BlissBlinds provides professional window treatment services including but not limited to:

• Consultation and measurement services
• Custom blind fabrication and installation
• Motorized blind systems installation
• Repair and maintenance services
• Removal and disposal of existing window treatments

Service Limitations

Our services are subject to the following limitations:

• Services are available only within our designated service areas
• Installation may require specific structural conditions
• Some services may require additional permits or approvals
• We reserve the right to refuse service for safety or technical reasons

Consultation Appointments

Consultation appointments can be scheduled through our website, by phone, or by email. We require:

• 24 hours notice for appointment rescheduling
• Access to all windows requiring treatment during consultation
• Presence of decision-maker during the consultation
• Clear access to the property and windows

Installation Appointments

Installation appointments are scheduled after:

• Completion of consultation and measurement
• Approval of final quote and design
• Receipt of required deposit or payment
• Confirmation of product availability

Quotes and Estimates

All quotes provided are valid for 30 days from the date of issue. Quotes include:

• Cost of materials and products
• Professional installation services
• Basic hardware and mounting components
• Standard warranty coverage

Additional charges may apply for:

• Custom modifications or special orders
• Complex installation requirements
• Additional hardware or accessories
• Travel outside standard service areas

Payment Terms

Our standard payment terms are:

• 50% deposit required to secure installation date
• Balance due upon completion of installation
• Accepted payment methods: Credit cards, bank transfer, cash
• Late payments may incur additional fees

Product Warranty

All products come with manufacturer warranties as follows:

Installation Warranty

We provide a 2-year warranty on all installation workmanship. This warranty covers:

• Proper operation of installed systems
• Structural integrity of mounting
• Alignment and functionality
• Workmanship defects

Warranty Exclusions

Warranty does not cover:

• Damage caused by misuse or improper maintenance
• Normal wear and tear
• Damage from external factors (storms, accidents)
• Modifications made by third parties
• Cosmetic changes due to sunlight exposure

Customer Cancellation

Cancellation terms are as follows:

• 48+ hours notice: Full refund of deposit
• 24-48 hours notice: 50% refund of deposit
• Less than 24 hours notice: No refund
• No-show appointments: Full forfeiture of deposit

Company Cancellation

We reserve the right to cancel or reschedule appointments due to:

• Weather conditions affecting installation safety
• Equipment failure or technical issues
• Staff availability issues
• Safety concerns at the installation site

In such cases, we will provide as much notice as possible and reschedule at your convenience.

Insurance Coverage

BlissBlinds maintains comprehensive insurance coverage including:

• General liability insurance: $2,000,000
• Workers' compensation insurance
• Commercial auto insurance
• Professional liability insurance

Damage Liability

We take utmost care during installations. However:

• We are not liable for pre-existing conditions or damage
• Customers should remove valuable items from work areas
• We must be notified of any damage immediately
• Liability is limited to the cost of services provided

All intellectual property rights in our services, including but not limited to:

• Design concepts and layouts
• Custom fabrication techniques
• Proprietary installation methods
• Brand names and logos
• Website content and materials

are owned by BlissBlinds and protected by copyright and trademark laws.

Use Restrictions

You may not:

• Copy, modify, or distribute our designs
• Use our intellectual property for commercial purposes
• Reverse engineer our products or methods
• Claim our work as your own